Help Article

OpenAI API key and AI generation troubleshooting

Fix missing AI output, demo mode, image generation failures, and model access issues.

Common AI generation issues

If AI output does not generate, check these items:

  • OpenAI API key is added in config.php.
  • The model name is available to your OpenAI account.
  • The server allows outbound cURL requests.
  • Monthly plan limits have not been reached.
  • Image model access is enabled if using image generation.

Demo mode

If no OpenAI API key is configured, some tools may return demo content instead of live model output.

Related

More from this category

Fix PayPal RESOURCE_NOT_FOUND or INVALID_RESOURCE_ID

What to do when PayPal returns RESOURCE_NOT_FOUND, INVALID_RESOURCE_ID, or The specified resource does not exist.

Why an agent response may not generate

Common reasons an AI agent run fails and what to check first.

Was this article helpful?