Help Article

External Chatbot embed setup

Create a chatbot, allow your website domain, and embed the widget script.

External Chatbot embed setup

The External Chatbot extension lets you create branded AI chat widgets for websites with human handoff and a professional inbox.

Embed checklist

  • Create the chatbot.
  • Add the website domain to Allowed Embed Domains.
  • Copy the script from the Embed page.
  • Paste the script before the closing body tag or through your site header/footer manager.
  • Test from the external website and check browser console/API responses if it does not load.
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