Getting Started with SmartersWeb Platform Tools
Use these guides when setting up your account, learning the main tools, connecting your first website, or preparing your first AI-powered workflow.
What this support section covers
Use these guides when setting up your account, learning the main tools, connecting your first website, or preparing your first AI-powered workflow.
Common tasks in this section
- Set up your account and workspace
- Create your first content or image project
- Find the right tool for your business task
Support categories
Platform Overview
Learn the full platform structure, modules, and account workflow.
1 articlesGetting Started
Setup, login, dashboard basics, onboarding tutorials, and first steps.
3 articlesBilling and Plans
Subscriptions, plan limits, invoices, PayPal checkout, renewals, and cancellations.
2 articlesAI Models
Choosing AI models, providers, and personal API key settings.
2 articlesAdmin Go-Live
Admin launch workflows for users, trials, subscriptions, and manual account access.
1 articlesWhite Label
Agency white label setup, branding, and custom domain support.
1 articlesSocial Suite
Social Media Suite publishing, OAuth, scheduler, and platform setup guides.
1 articlesAccount Security
Sign-in providers, passwords, account safety, and account deletion.
1 articlesAI Model Selection
How to select AI providers and models for each tool.
1 articlesBrand and SEO
Brand image usage, SEO metadata, schema, Open Graph, and launch assets.
1 articlesAI Tools Suite
Text generation, multi-model AI, YouTube to blog, code generation, SEO tools, file chat, and webchat.
1 articlesAI Agents
How to use built-in agents, custom agents, prompts, saved runs, and Create with AI.
1 articlesVisual Creation Tools
Image generation, avatars, creative suite, product images, and AI video planning tools.
1 articlesVoice and Audio Studio
Voiceover and voice clone workflows, safety, and production planning.
1 articlesExternal Chatbot Builder
Chatbot training, human handoff, support inbox workflows, and Telegram routing.
1 articlesCreative Suite
Text editor, saved documents, image generation, exports, and creative limits.
2 articlesAffiliate Program
Referral links, commission tracking, payout status, and affiliate terms.
1 articlesAccount and Security
Login, passwords, OAuth, account settings, notification preferences, and safe access.
1 articlesAdmin Setup
Production setup for admins: PayPal, plans, users, webhooks, support, and platform settings.
1 articlesTroubleshooting
Common fixes for errors, API keys, payments, social connections, and server setup.
3 articlesSupport Tickets
How clients open tickets and how admins reply, assign, prioritize, and resolve issues.
1 articlesWordPress Integration
Connect WordPress, generate SEO posts, preview, and publish safely.
3 articlesExternal Chatbot
Create, embed, train, and manage AI chatbots with human support.
2 articlesSocial Media Suite
Brand voice, campaigns, generated posts, scheduling, and analytics.
3 articlesAI Product Photography
Professional product image generation with reference uploads.
4 articlesAdmin Operations
Admin setup, support workflows, knowledge base management, and settings.
2 articlesMatching support articles
How to get started with your AI Agent Platform
Learn the first steps after installing the platform and creating your account.
How to open a strong support ticket
Learn what information to include so your support request can be solved faster.
Start here: first login and dashboard basics
A simple first-login walkthrough for clients using the dashboard for the first time.
Open a ticket and keep the full conversation in your account
Support tickets help your team track issues, reply from admin, and keep status updates organized.