Troubleshooting Help Guides
Common fixes for errors, API keys, payments, social connections, and server setup.
What this support section covers
Common fixes for errors, API keys, payments, social connections, and server setup.
Common tasks in this section
- Review Troubleshooting setup steps
- Find troubleshooting help for common issues
- Open a support ticket if more help is needed
Support categories
Platform Overview
Learn the full platform structure, modules, and account workflow.
1 articlesGetting Started
Setup, login, dashboard basics, onboarding tutorials, and first steps.
3 articlesBilling and Plans
Subscriptions, plan limits, invoices, PayPal checkout, renewals, and cancellations.
2 articlesAI Models
Choosing AI models, providers, and personal API key settings.
2 articlesAdmin Go-Live
Admin launch workflows for users, trials, subscriptions, and manual account access.
1 articlesWhite Label
Agency white label setup, branding, and custom domain support.
1 articlesSocial Suite
Social Media Suite publishing, OAuth, scheduler, and platform setup guides.
1 articlesAccount Security
Sign-in providers, passwords, account safety, and account deletion.
1 articlesAI Model Selection
How to select AI providers and models for each tool.
1 articlesBrand and SEO
Brand image usage, SEO metadata, schema, Open Graph, and launch assets.
1 articlesAI Tools Suite
Text generation, multi-model AI, YouTube to blog, code generation, SEO tools, file chat, and webchat.
1 articlesAI Agents
How to use built-in agents, custom agents, prompts, saved runs, and Create with AI.
1 articlesVisual Creation Tools
Image generation, avatars, creative suite, product images, and AI video planning tools.
1 articlesVoice and Audio Studio
Voiceover and voice clone workflows, safety, and production planning.
1 articlesExternal Chatbot Builder
Chatbot training, human handoff, support inbox workflows, and Telegram routing.
1 articlesCreative Suite
Text editor, saved documents, image generation, exports, and creative limits.
2 articlesAffiliate Program
Referral links, commission tracking, payout status, and affiliate terms.
1 articlesAccount and Security
Login, passwords, OAuth, account settings, notification preferences, and safe access.
1 articlesAdmin Setup
Production setup for admins: PayPal, plans, users, webhooks, support, and platform settings.
1 articlesTroubleshooting
Common fixes for errors, API keys, payments, social connections, and server setup.
3 articlesSupport Tickets
How clients open tickets and how admins reply, assign, prioritize, and resolve issues.
1 articlesWordPress Integration
Connect WordPress, generate SEO posts, preview, and publish safely.
3 articlesExternal Chatbot
Create, embed, train, and manage AI chatbots with human support.
2 articlesSocial Media Suite
Brand voice, campaigns, generated posts, scheduling, and analytics.
3 articlesAI Product Photography
Professional product image generation with reference uploads.
4 articlesAdmin Operations
Admin setup, support workflows, knowledge base management, and settings.
2 articlesMatching support articles
Fix PayPal RESOURCE_NOT_FOUND or INVALID_RESOURCE_ID
What to do when PayPal returns RESOURCE_NOT_FOUND, INVALID_RESOURCE_ID, or The specified resource does not exist.
Why an agent response may not generate
Common reasons an AI agent run fails and what to check first.
OpenAI API key and AI generation troubleshooting
Fix missing AI output, demo mode, image generation failures, and model access issues.
Open a ticket and keep the full conversation in your account
Support tickets help your team track issues, reply from admin, and keep status updates organized.